COVID-19 Update & Precautions
If you have symptoms of fever, cough, and shortness of breath, STOP.
You should self-isolate and call your doctor or the Utah Department of Health Hotline at 1-800-456-7707 for further instructions. Our friends and colleagues at Copperview Medical Center are another resource.
Stay Safe / Stay Home Directive
To fight the spread of COVID-19, Governor Gary Herbert issued a new directive as of March 27, 2020. We encourage you to read, understand and follow the updated guidelines.
Travel should be limited where possible.
Medical visits are allowed.
Because an eye exam involves some close contact, judgment should be used as to what is urgent, what is essential, and what can wait.
If you are not sure whether your need is urgent, please call.
If you have a need which requires attention, we are open and happy to help.
Keeping You Safe
To protect you and our staff, we are doing the following:
- Monitoring employee health
- Limiting the number of staff present
- Spacing out our exam schedule
- Quickly moving patients to an exam room and away from the waiting room
- Prioritizing urgent and essential care
- Simplifying our exams to limit face-to-face contact
- Providing curb-side pick-up for glasses or contacts
Patient Only or Patient + 1
Only the patient and at most one family member may enter the office.
Others are encouraged to wait at home or in the car.
If you come with larger groups, you will be asked to reschedule.
When is an Eye Problem URGENT?
Symptoms that warrant urgent attention
- Pink eye
- Eye Pain
- Foreign body sensation
- Contact lens complications
- Light sensitivity
- Double vision
- Flashes of light
- New floaters
- Shadows, curtains, or cobwebs in your vision
- Any sudden change or decrease in vision
While getting glasses or contacts is usually considered routine, if you can't see to drive, work, or function safely, an exam could be urgent to you.
If you are concerned, and you want to be seen, we will take care of you! If in doubt, please call!!!
For some eye problems, a remote visit with one of our doctors via video chat may be appropriate.
If treatment can be safely recommended remotely, a small fee will be charged for the service. (Some insurances contribute to this, some do not).
Not all eye problems can be properly diagnosed remotely.
If an visit is deemed necessary, you will be advised when and how to obtain an in-person visit, and the TeleHealth Fee will be waived.
What to Expect When You Come
- A sign on the door reminds anyone with COVID-19 symptoms to STOP and not enter.
- Right inside our door is a hand-free hand sanitizing station.
- Our front desk, chairs, door handles, and other work areas are being sanitized constantly
- We are streamlining our check-in process.
- Frames on our displays have all been sanitized and are re-cleaned after patients finish their selections.
- Our clinic areas and equipment are disinfected in between patients.
- Our staff are washing and sanitizing their hands frequently for your safety and ours.
- Additional hand sanitizing stations are available for patients and staff in the clinic area.
COVID-19 Conjunctivitis or Pink Eye
A recent report by the American Academy of Ophthalmology reported that COVID-19 can be associated with conjunctivitis or pink eye.
One of our colleagues from a major hospital group in New York told us that this is very rare in their recent experience and that they have not seen cases of a pink eye being the first presenting symptoms of COVID-19. That is not a published, peer-reviewed observation, but an anecdotal report.
Red or pink eyes can have many causes.
If you have a red eye and you DON’T have the symptoms of fever, cough, and shortness of breath, you don’t likely have a COVID-19-related pink eye.
If you have no respiratory symptoms, it is safe to schedule an appointment to see our doctors, as usual.
If you have a pink eye and are concerned about coming in, please request a Telehealth Appointment as outlined above.
If you have a red eye that is painful or sensitive to light, don't wait, please call so we can advise you.
Eye Exams for High Risk Groups
Because patients over 60 and others with medical conditions are at higher risk of COVID-19 we are rescheduling those who can wait, where possible.
For those in a high risk group who must be seen, we are setting aside special clinic times to isolate them from other patients.
If you are in this high risk group, please inform us so we can advise you properly when you call.
A telephone visit with the doctor is recommended before you come in.
Please Join Us in Prayer for Our Communities
Lastly, we want you to know that we love our patients. We are praying for you. Please join us as we pray for our public servants, our leaders, our communities, and the world.
God bless you and your family.
- Dr. Jeff Broadhead